If you find a maintenance problem in one of our properties, you should contact us via email at info@the-rightplace.co.uk & a member of our team will respond within the relevant time frame dependent on the severity of the maintenance issue. Please ask a member of our staff for a break down on the severity of maintenance reports.

Yes, all bills are included in your rent, unless agreed otherwise with your agent! If you are renting a single let property, bills are NOT included and these must be organised by yourself.

A property does not have to pay council tax if all of the occupants are either full-time university or college students. For council tax purposes you are considered a full-time student if your course: lasts at least 1 calendar/academic year for at least 24 weeks out of the year, and normally involves at least 21 hours of study, tuition or work experience per week during term time. If shared with only one employed person or part-time student they will likely be liable for a percentage of the bill.

Your bins are due to be collected fortnightly in alternating weeks. You can find out your rubbish collection day on the gov.co.uk website. There are two types of rubbish collection, your household waste (purple or black bin) and your recycling/garden waste (blue or green bin/bag). The following information from the gov.co.uk as a reference, but their may be rules specific to your area on your local councils website. What counts as household waste Household waste is any waste that comes from your household. It can include: your usual household rubbish unwanted or unusable items such as old mattresses, furniture or electrical items garden waste oils and paints scrap metal such as old car parts septic tank sludge DIY waste such as rubble, timber or bricks Do not put electrical items with your household waste. What to do with household waste Most household waste can go in the bins provided by your local council. You can search for that here. Go to your council’s website to check: what kind of household waste your council will collect how to order a new bin - if you need one your bin collection day Your council may provide other waste collection services, such as: collection of recycling, garden waste or food waste special collections for large waste items - for example, sofas or fridges If your local council will not collect your waste If there is waste that you cannot fit in your bin, or is not allowed, you can: take your waste to your local recycling centre (or ‘tip’) - find a recycling centre by checking on your council’s website take your waste to a permitted private waste site use a registered private business that provides a waste collection service - for example, a skip company or household clearance service give old electrical items to retailers when you buy new electrical items from them with the same function - for example, you can give a shop your old kettle when you buy a new one give away or sell reusable items - for example, by giving items to a charity shop

If you have lost your keys please call our office between the hours of 9am-5pm, and a member of staff will be able to assist. Please note, there is a cost of £25 to replace keys. If you loose your keys and need assistance outside of the hours of 9am-5pm, please call an emergency locksmith.

We will offer a guaranteed rent meaning landlords will have long term security and no worries about refurbishments. As well as guaranteed rent, we will take on the refurbishment of the property if it's needed, as well as cover the costs of the bills, maintenance, and property legal certificates for anywhere up to 3 - 10 years.

Being a landlord requires compliance with various legal requirements and fulfilling certain responsibilities to ensure that the rental property is in good condition and the rights of tenants are respected. It is important to be aware of and follow these requirements to avoid legal issues and ensure a positive landlord-tenant relationship. Here are some of the key things you need to do: Register your tenancy contract: In the UK, a property manager is required to register with a redress scheme. Maintain the property: Landlords are responsible for maintaining their rental properties, which includes making necessary repairs and ensuring that the property is in a habitable condition. If you choose to supply furniture and appliances, you'll need to keep them in good condition, which might mean replacing them or sending out a handyman to fix them. Provide essential services: Landlords are required to provide essential services such as water and electricity to their tenants. Landlords are also required to pay for maintenance fees and service charges related to the property. Respect tenant rights: Landlords must respect the rights of their tenants and cannot enter the property without providing notice or permission, except in the case of an emergency. Follow rental laws: Landlords are required to follow rental laws, which include rules around rent increases, evictions, and security deposits. Pay taxes: Landlords are required to pay taxes on their rental income. Keep records: Landlords should keep records of their rental income, expenses, and any repairs made to the property. Safety checks. As a landlord, you’ll need to provide gas and electrical safety checks and have up to date certificates showing your property is safe for tenants to live in. The cost for these checks will be covered by us with our Guaranteed Rent service and with our Property Management service. We will also keep track of when they are due and organise them for you.

Our main goal is to offer outstanding customer service to our clients throughout a wide portfolio weather that may be a single let property, HMOs, student accommodations or serviced accommodation/holiday lets! We can help in a wide range of tasks such as tenant finding, referencing tenants, dealing with property maintenance including legality maintenance such as property certificates and licenses, managing finances (rent) and dealing with tenant complaints so that landlords don’t need to, and have freedom of tenant management.

We will advertise your property, conduct the viewings, and find the right tenants by thoroughly referencing them like we would for our managed and own properties! If you are looking to self-manage your own property but just need help finding the right tenants, we can help with that too!

Having The Right Place Sales & Lettings manage your property means that you don't have the stress from managing the property, plus having more freedom from the day to day work that goes into managing a property. There are several areas that we can aid you with our property management services: Property maintenance and repairs: We can take care of regular maintenance and repairs for your property. This can include routine tasks like cleaning, gardening, and general upkeep, as well as handling unexpected issues like plumbing or electrical problems. Contact us for more information. Tenant management: If you're renting out your property, we can help you find and screen tenants, collect rent, and deal with any tenant complaints or issues that may arise. Legal compliance: Each city has its own set of legal compliance rules that each landlord must follow. We are here to make sure your property meets these requirements and get it legally compliant. Financial management: We can also help you manage your finances by handling rent collection, paying bills and taxes, and keeping track of your property's financial performance. Absentee ownership: If you live outside of the property location, or are unable to manage your property in person, we can act as your local representative, handling all the day-to-day management tasks on your behalf. We can help you protect and maximise the value of your property.

Instragram - Therightplaceproperty Linkdin - The Right Place Sales and Lettings

If you are interested in booking our holiday home in the Lake District Windermere, please email us on info@the-rightplace.co.uk with the dates you are interested in booking for, the number of guests, and a member of our team will get back to you with more information!